Microsoft® Office Outlook: Intermediate
Course Description
If you have been using Microsoft® Office Outlook® as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft® Office Outlook® courses. In this course, you will customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items.
Course Objective: You will customize your environment, Calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.
Target Student: This course is designed for experienced Outlook users who need to customize their environment, Calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items.
Prerequisites: Before taking this course, students are required to take the following course or possess equivalent knowledge of:
Delivery Method: Instructor led, group-paced delivery learning model with structured hands-on activities.
Performance-Based Objectives
Upon successful completion of this course, students will be able to:
Lesson 1: Setting Calendar Options
Topic 1A: Set Work Days and Times
Topic 1B: Display an Additional Time Zone
Topic 1C: Set Availability Options
Lesson 2: Customizing Message Options
Topic 2A: Modify Message Settings
Topic 2B: Modify Delivery Options
Topic 2C: Change the Message Format
Topic 2D: Notify Others That You will be Out of the Office
Topic 2E: Create a Distribution List
Topic 2F: Insert a Hyperlink
Lesson 3: Tracking Work Activities Using the Journal
Topic 3A: Automatically Record a Journal Entry
Topic 3B: Manually Record a Journal Entry
Topic 3C: Modify a Journal Entry
Lesson 4: Managing Tasks
Topic 4A: Assign a Task
Topic 4B: Reply to a Task Request
Topic 4C: Send a Task Update
Topic 4D: Track Assigned Tasks
Lesson 5: Sharing Folder Information
Topic 5A: Specify Folder Permissions
Topic 5B: Delegate Access to Folders
Topic 5C: Access Another User's Folder
Topic 5D: Send Calendar Information in an Email Message
Lesson 6: Customizing the Outlook Environment
Topic 6A: Customize the Toolbar
Topic 6B: Create a New Toolbar
Topic 6C: Customize the Menu Bar
Topic 6D: Customize the Quick Access Toolbar
Topic 6E: Customize the To-Do Bar
Topic 6F: Create a Folder Home Page
Lesson 7: Locating Outlook Items
Topic 7A: Sort Messages Using Multiple Criteria
Topic 7B: Find Messages
Topic 7C: Find Outlook Items Using Multiple Criteria
Topic 7D: Filter Messages
Topic 7E: Organize Messages
Topic 7F: Manage Junk Email
Lesson 8: Working with Public Folders
Topic 8A: Create a Public Folder
Topic 8B: Add Users to a Public Folder
Topic 8C: Post Information in a Public Folder
Topic 8D: Send an Email Message to a Public Folder