Microsoft Outlook 2010 Introduction / Intermediate
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Microsoft Outlook 2010 Introduction (intermediate outline is below)
Course Description
This course is the first in a series of three Microsoft® Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® , as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
Course Objective: You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
Target Student: This course is designed for any person with a basic understanding of Microsoft Windows who needs to use Microsoft® Office Outlook® to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. In addition, this course helps prepare students who desire to take the Microsoft Certified Applications Specialist certification for Outlook.
Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages.
- compose messages.
- use folders to organize messages.
- manage contacts and contact information.
- schedule appointments.
- schedule meetings.
- manage tasks and notes.
Course Content
- Lesson 1: Getting Started with Outlook
- Topic 1A: Explore the Outlook Interface
- Topic 1B: Send a Simple Message
- Topic 1C: Read Messages
- Topic 1D: Reply to and Forward a Message
- Topic 1E: Print a Message
- Topic 1F: Delete a Message
- Lesson 2: Composing Messages
- Topic 2A: Address a Message
- Topic 2B: Format a Message
- Topic 2C: Check Spelling and Grammar
- Topic 2D: Attach a File
- Lesson 3: Organizing Messages
- Topic 3A: Open and Save an Attachment
- Topic 3B: Flag a Message
- Topic 3C: Organize Content with Folders
- Lesson 4: Managing Contacts
- Topic 4A: Add a Contact
- Topic 4B: Sort and Find Contacts
- Topic 4C: Find the Geographical Location of a Contact
- Topic 4D: Manage Contacts
- Lesson 5: Scheduling Appointments
- Topic 5A: Explore the Outlook Calendar
- Topic 5B: Schedule an Appointment
- Topic 5C: Assign Categories and Edit Appointments
- Lesson 6: Scheduling Meetings
- Topic 6A: Schedule a Meeting
- Topic 6B: Reply to a Meeting Request
- Topic 6C: Propose a New Meeting Time
- Topic 6D: Manage Meetings
- Topic 6E: Print the Calendar
- Lesson 7: Managing Tasks and Notes
- Topic 7A: Create a Task
- Topic 7B: Edit and Update a Task
- Topic 7C: Create a Note
- Topic 7D: Edit a Note
- Topic 7E: Display a Note on the Desktop
Microsoft Outlook 2010 Intermediate
Course Description
If you have been using Microsoft® Office Outlook® as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Office Outlook courses. In this course, you will customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items.
Course Objective: You will customize your environment, Calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.
Target Student: This course is designed for experienced Outlook users who need to customize their environment, Calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items.
Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- customize the Calendar by setting various Calendar options.
- customize message options.
- track work activities using the Journal.
- assign and track tasks.
- share folder information.
- customize the Outlook environment.
- locate Outlook items.
- work with public folders.
Course Content
Lesson 1: Setting Calendar Options Topic 1A: Set Work Days and Times Topic 1B: Display an Additional Time Zone Topic 1C: Set Availability Options
Lesson 2: Customizing Message Options Topic 2A: Modify Message Settings Topic 2B: Modify Delivery Options Topic 2C: Change the Message Format Topic 2D: Notify Others that You Will Be Out of the Office Topic 2E: Create a Distribution List Topic 2F: Insert a Hyperlink
Lesson 3: Tracking Work Activities Using the Journal Topic 3A: Automatically Record a Journal Entry Topic 3B: Manually Record a Journal Entry Topic 3C: Modify a Journal Entry
Lesson 4: Managing Tasks Topic 4A: Assign a Task Topic 4B: Reply to a Task Request Topic 4C: Send a Task Update Topic 4D: Track Assigned Tasks
Lesson 5: Sharing Folder Information Topic 5A: Specify Folder Permissions Topic 5B: Delegate Access to Folders Topic 5C: Access Another User's Folder Topic 5D: Send Calendar Information in an Email Message
Lesson 6: Customizing the Outlook Environment Topic 6A: Customize the Toolbar Topic 6B: Create a New Toolbar Topic 6C: Customize the Menu Bar Topic 6D: Customize the Quick Access Toolbar Topic 6E: Customize the To-Do Bar Topic 6F: Create a Folder Home Page
Lesson 7: Locating Outlook Items Topic 7A: Sort Messages Using Multiple Criteria Topic 7B: Find Messages Topic 7C: Find Outlook Items Using Multiple Criteria Topic 7D: Filter Messages Topic 7E: Organize Messages Topic 7F: Manage Junk Email
Lesson 8: Working with Public Folders Topic 8A: Create a Public Folder Topic 8B: Add Users to a Public Folder Topic 8C: Post Information in a Public Folder Topic 8D: Send an Email Message to a Public Folder